The EVA Wiki – accountable knowledge management
The EVA Wiki
accountable knowledge management
James Montalvo - Scott Wray - Daren Welsh Costa Mavridis - Stephanie Johnston - Brian Alpert
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The word "wiki"
a website that allows collaborative editing of its content and structure by its users.
How is the EVA Wiki different?
- The most accountable knowledge management system we've seen
- binding existing sources of data with the context missing from traditional search tools
- providing the power of semantic relationships between data
Console Handbook, re-born
Our collective knowledge, easily updated by anyone
The CHB was the wiki before it was a wiki. It held the group's knowledge in one place, but over time it grew and the review process to udpate it became really long. That said, the wiki is not limited to just console material.Edit - Alert - Review Loop
Systems provides method to edit content When edits are made the system sends an alert Users review changesEdit - Alert - Revieeeeeeeeeeeew Loop
Blocked Loop
One user with a long review time blocks other users from further edits
The Wiki Way
- Users don't have to wait for other reviewers
- When delayed reviewers return . . . easily review sum of all changes
What does this edit-alert-review loop look like in the wiki?
Watch a Page
Pending Reviews
Difference View
Watch Suggestions
Accountability
Demonstrate how the wiki provides analytics to measure accountability based on user contributions and reviews
How has Watch Suggestions helped?
How well are we doing with reviewers?
Reliability
How can we make sure data isn't lost?
Page History
Fortified Accountability
How can we make sure critical data is reviewed before being published?
Approved Revisions
CETA Cart Page
Show infobox, semantic properties, links to DBs, show footer sections