Burnout in Tech – A 'Lessons From Velocity' Session



Burnout in Tech – A 'Lessons From Velocity' Session

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BurnOutInTech


On Github thomaswsdyer / BurnOutInTech

Burnout in Tech

A 'Lessons From Velocity' Session

Tom Dyer

Systems Engineer - L.I.V.E. - Solium

http://tomdyer.ca / @thomaswsdyer

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Burnout in Tech

Based on the session by Dr. Christina Maslash (UC Berkley)

Presented at Velocity Santa Clara 2015

maslach.socialpsychology.org/

The Truth About Burnout / Banishing Burnout

What Does 'Burnout' Look Like?

  • Exhaustion
  • Cynicism
  • Professional Inefficiency

What Is Burnout?

A prolonged response to chronic interpersonal stressors while on the job.

prolonged and chronic

"I feel like it's eroding my soul."

You Know the Feeling

How Does It Happen?

Six Areas of Stressors

  • Workload
  • Control
  • Reward
  • Community
  • Fairness
  • Values

Anyone need a 'SCARF'?

Peter

Workload, Fairness

Samir

Recognition, Community

Michael

Control, Values

Why Should We Care?

  • Poor quality of work
  • Low morale
  • Absenteeism
  • Turnover
  • Health problems
  • Depression or anger
  • Family problems

How Can We Help?

  • Sustainable (and interesting) workload
  • Choice and control
  • Recognition and rewards (not just money)
  • Supportive work communtiy
  • Fairness, respect, social justice
  • Clear values - Meaningful work

And There's More!

Prevention is better than treatment.

Engagement is the key - pay attention, talk about it.

Build it, Monitor it, Improve it.

Organizational (or team) engagement vs. individual

Why Did I Share This?

I was burnt out

What About Us?

  • What do you see on the LIVE Team? Dev? Solium?
  • What risks can you think of?
  • What have we done in the past?
  • What can we do?

Resources

This Presentationthomaswsdyer.github.io/BurnOutInTech

Researchmaslach.socialpsychology.org/

Books The Truth About Burnout / Banishing BurnoutMonkey Business

ArticlesBeing a Go-Getter Is No Fun / The Power of Full Engagement

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