Turning Browsers Into Call Centers

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Turning Browsers Into Call Centers

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wowrtc

:sparkles: :dizzy_face: WebRTC Meetup Presentation

On Github sachanacar / wowrtc

Turning Browsers Into Call Centers

By Sacha Nacar, Developer Community Manager

WebRTC + SIP - TAD in browser

Sacha Nacar

Developer Community Manager @ Voxbone
@sachanacar
git.io/Rtxo_A
bit.ly/wowrtc14
#WOWRTC

VOXBONE SIMPLIFIES COMMUNICATIONS

By bringing local voice services to the cloud.

Simplify + Scale local phone numbers from everywhere directed to where you want Local voice services in the cloud scale

credit: www.voxbone.com

Local phone numbers internationally for VoIP use. Redundant IP backbone with POP servers that collect the calls from the PSTNs --> IP. - Therefore enabling local communication internationally - Leverage with provisioning API and now, WebRTC

  • MediaStream

  • RTCPeerConnection

  • RTCDataChannel

- It’s a set of javascript APIs that pretty much speaks for themselves. - Media Stream: audio/video data streams - GetUserMedia() - prompts permission - RTC DataChannel: data running between the peers - RTCPeerConnection handshake between browsers for peer to peer connection Full browser-to-browser communication framework - NO plugin

credit: www.iswebrtcreadyyet.com

Firefox, Opera, and Chrome Microsoft IE

credit: www.voxbone.com

Original call flow WebRTC enables browser to browser communications phones, PBXs, call centers want webrtc. Provide connect PSTN to WebRTC with WebRTC-SIP.
- Teach how to get started - realise APIs - WebRTC is awesome because since it's built on open web standards, you can seamlessly mix it with other HTML5 APIs (webAudio or webGL), other open web APIs (three.js or node.js) or any vendors' API (LinkedIn, Facebook, IoT)

DEMO!

CALL ME!

To prove to you how easy it is to integrate webRTC, I integrated it in my presentation. Call!

What just happened?

Purchasing number and setting it for WebRTC Download SDK and add credentials Code! 
						
// Make Call
var dest = "+32000000000";
voxbone.WebRTC.call(dest);

						
					
						
// Add DTMF
var tones = ["0", "1", "2", "3", "4", "5", "6", "7", "8", "9", "#", "*"];
voxbone.WebRTC.sendDTMF(tones[0]);
It's almost like English!!

DEVELOPERS.VOXBONE.COM

USE CASES

Examples of WebRTC in the wild.

*potential

Gmail

Twitter

LinkedIn

Twitter Support Bot

Click2Call Generator - Wix Sites

Conference Bridge

Click2Call Email Footer

GrannyCall

Use context to create cool stuff!

Get Started!

Contact me for a free test phone number (no registration required).

developers@voxbone.com

@sachanacar
github.com/sachanacar
snacar@voxbone.com

Thank you!

Voxbone & 2600hz - #WOWRTC